Heat Loss and Design
• Heat loss calculations in accordance with MIS-3005 (the MCS standard for heat pumps)
• Homeowner performance estimation in the mandatory format
• Radiator/emitter sizing
• Plant schematic
• Full design liability and professional indemnity
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Products returned to us in a sellable condition will be credited subject to prior agreement and will incur a 25% restock charge.
Gas Spares and electrical items cannot be returned for credit.
If a product has failed within its warranty period, it will need to be sent to the manufacturer for testing, once the we have received credit from the manufacturer, we will then credit your account in full.
For more information please visit our returns policy here.
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