Delivery Information

If your product is in stock, then it will be despatched by our standard shipping methods as per the table below. Our shipping is calculated on the product weight and size, therefore to produce an accurate quote on shipping price please add the desired products to the basket and our site will estimate your delivery cost for you.

Please note: Our cut off for next day delivery is 2pm

***We do not ship outside the UK***

These delivery prices are for orders under 30kg, if your order is over this weight, you will need to contact us for a shipping price. Simply email info@climatecontrolsandspares.co.uk with your basket contents and we will provide you with a quote.

Please note that we reserve the right in certain circumstances to add a surcharge for long length or heavy items. For this type of item please ensure there will be adequate assistance in helping the driver unload.

*If the product you have ordered displays we have stock the lead times within the table will be accurate. Certain items listed on our web site that are not standard stock items, can take longer than the stated delivery time depending on supplier availability.

We do not deliver to shipping agents, customers wishing to ship goods abroad should be aware of the following points:

• Manufacturer warranties are only valid in the UK
• Climate Controls and Spares UK Ltd will not be liable for the return of damaged or faulty goods from outside the UK

Please ensure when your goods arrive with you, you inspect them carefully for any signs of damage, if the product is damaged please ask the driver to take the goods back with them or sign the delivery document as damaged. If you are unable to inspect the products at the time of delivery, sign the delivery note as “unchecked”.

You have 7 days to notify Climate Controls and Spares UK Ltd of any damage, shortages or incorrect items, if we are not notified of damage, shortages or incorrect items within this time, you agree to indemnify Climate Controls and Spares UK Ltd in full against any losses as a result of your failure to notify us within the specified time period. Once a product has been installed, you are agreeing to the product being in good condition and that the correct product was received.

We do not advise anyone to pre-book any Tradesperson or Installer until goods have been received and checked as Climate Controls and Spares UK Ltd will not be held liable for any charges incurred.

This does not affect your statutory rights as a consumer.